Casa Holding

Business Development Senior / Executive

Mức lương:
10 - 50 triệu

Hạn nộp hồ sơ:
30/11/2024

Khu vực tuyển:
TP.HCM

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Ngày cập nhật:13/11/2024 07:36

Chi tiết tuyển dụng

Công ty

Thông tin chung

Ngày đăng
13/11/2024

Cấp bậc
Chuyên viên- nhân viên

Số lượng tuyển
3

Hình thức làm việc
Toàn thời gian cố định

Độ tuổi
25 - 40 tuổi

Yêu cầu kinh nghiệm
2 năm

Ngành nghề
Marketing/Thông tin - Truyền thông - Quảng cáo/Bán hàng - Kinh doanh

Mô tả công việc

As an BD Senior or Executive in the Customer Success Department, you will play a crucial role in managing and growing our client relationships. You will be responsible for driving customer success by understanding their business needs, providing exceptional service, and promoting the value of our products and services. You will work closely with cross-functional teams to ensure the successful implementation of our solutions and the achievement of customer satisfaction.

Responsibilities:

Build and maintain strong relationships with assigned clients, serving as their primary point of contact
Understand clients' business objectives and develop strategic account plans to meet their needs
Identify upsell and cross-sell opportunities to expand revenue within existing accounts
Collaborate with internal teams to ensure seamless onboarding and implementation of our solutions
Monitor customer usage and proactively address any issues or concerns
Provide product demonstrations and training to clients as needed
Conduct regular business reviews to assess customer satisfaction and identify areas for improvement
Stay up-to-date with industry trends and developments to provide valuable insights to clients

Yêu cầu công việc

Qualifications:

Proven experience in a customer-facing role, preferably as an BD/Account or similar position
Strong communication and interpersonal skills
Ability to build rapport and establish trust with clients
Excellent problem-solving and negotiation abilities
Results-driven mindset with a focus on achieving and exceeding targets
Knowledge of CRM software and proficiency in presentation