Công Ty TNHH Manpower Việt Nam
Nhân Viên Chăm Sóc Khách Hàng _ Nhận Việc Ngay
Thông tin chung
Ngày đăng
05/11/2024
Thời gian thử việc
2 tháng
Cấp bậc
Chuyên viên- nhân viên
Số lượng tuyển
25
Hình thức làm việc
Toàn thời gian cố định
Độ tuổi
19 - 30 tuổi
Yêu cầu bằng cấp
Trung học
Yêu cầu kinh nghiệm
Chưa có kinh nghiệm
Mô tả công việc
*Key Responsibilities:
- Liaising between Guests and Partners to resolve light complexity issues via inbound,
outbound, email, chat, and messaging on various topics such as additional travel advice,
modifications, cancellations, and complaints.
- Providing accurate, valid, and complete information by using the right tools, methods,
and processes.
- Report immediately serious cases/ inconstant situations.
- Ensuring a high level of customer service and a positive guest experience.
- Proactive update information/ knowledge about customer service.
Yêu cầu công việc
*Requirements:
- Graduated from High School or Above.
- English in working is MUST – (100% foreigner)
- Prefer candidates can work nightshift
- Good Writing and SpeakinSpeaking – Having mindset in CS field – Problem Solving
Quyền lợi
*Working Time:
- 5 days/week, random off 2 days/week.
- Shift: rotating shifts 24/7, 9 hours/shift (including 1.5 hours of rest).
• Day shift: 7:00 - 16:00 | 9:00 - 18:00 | 12:00- 21:00 | 13:00 - 22:00
• Night shift: 19:00 - 4:00 | 20:00 - 5:00 |21:00 - 6:00 | 22:00 - 7:00
*Benefits:
- Salary: Basic 8.000.000VND
- Incentive up to 1.200.000VND (depend on your performance)
- Voice allowance (1.000.000VND if you handle inbound)
- Probation 2 months, full 100% salary
- Social Insurance, nightshift and OT allowance.
- Accident insurance 24/7.
- 14 days of leave/year.
- 13th Monthly Salary.
- Annual Health Checkup.
Địa điểm làm việc
TP.HCM, Quận 12
TP.HCM, Gò Vấp
TP.HCM, Thủ Đức
Công Ty TNHH Manpower Việt Nam
Địa chỉ:HCM _ QUẬN 09 HOẶC QUẬN 12
Quy mô:Trên 300 người
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
Our expert family of brands - Manpower, Experis, and Talent Solutions - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 75 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022, ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
