Driver Engagement Team Leader

About us
Be Group is on a mission to become a super app, providing a seamless experience across ride-hailing, food delivery, grocery delivery, and a variety of digital services. We are currently seeking an Expansion Lead to drive growth and expand our presence across cities throughout Vietnam. This role will focus on expanding our services into new cities, optimizing end-to-end conversion, and managing P&L expansion cities. Join us in shaping the future of the super app experience and help bring our vision to more communities nationwide!

Key Responsibilities

• Plan, implement and develop the driver community through training, engagement and driver welfare programs
• Develop a detailed training plan for drivers to ensure the image of a professional driver is built, while improving the quality of customer service
• Develop a communication direction including the method, content and tone/mood suitable for drivers and ensure the rate of drivers reading and understanding the communication content
• Connect and build relationships with potential partners to bring periodic benefits to drivers while increasing benefits for be drivers
• Organize periodic offline events and call for sponsorship from brands/partners
• Make annual plans, budget estimates and control budgets
• Participate in meetings with the driver team, trainers to deploy new policies and answer drivers' questions about be policies, features on the application
• Manage the driver team and maintain engagement
• Manage and develop members in the team

Benefit:

• 13th salary
• Social Insurance
• Medical healthcare
• Annual health check
• 15 days annual leave
• Transportation fee (BE's services)
• Performance bonus
• Holiday bonus
• Team Building and many engagements activities.