Property Executive

• Strictly follow Standard Operating Procedures (SOPs) in all property management activities, ensuring tasks are performed efficiently and in compliance with company standards.    
• Document all procedures and tasks completed, maintaining detailed records to track service quality, timelines, and outcomes for future audits or reviews.    
• Build and maintain strong, positive relationships with landlords by proactively addressing their needs, concerns, and feedback.    
• Conduct regular check-ins with landlords, providing updates on property conditions, maintenance schedules, tenant feedback, and any other relevant information.    
• Coordinate with the maintenance team to ensure timely and quality repairs, minimizing disruptions and meeting landlords' expectations for property upkeep.    
• Ensure high tenant satisfaction by promptly addressing tenant concerns, requests, and maintenance needs to maintain a positive living experience.    
• Coordinate move-in, move-out, and periodic property inspections to ensure properties meet quality standards, resolving any issues to avoid tenant dissatisfaction.    
• Work closely with the leasing team to manage and negotiate lease renewals, providing tenants with relevant information on lease terms, options, and any updated policies or benefits.    
• Respond to urgent maintenance issues swiftly, coordinating with internal teams and external vendors to resolve problems promptly.

Key Deliverables:

• Effective SOP Compliance and Process Improvement    
• High Landlord Satisfaction and Contract Renewal Rates    
• Maximized Tenant Lease Renewal Rates    
• Timely and Comprehensive Maintenance Management    
• Accurate and Insightful Reporting    

• Competitive salary & Bonus
• Gift on Birthday and other occasions like Mid-Autumn, New Year,…
• Teambuilding, Company Trip & other engagement activities through years
• Lunch & Parking Allowance
• Training and development policies to enhance skills and capabilities