Operations Assistant - Part-Time (11 Months)

Duties and Responsibilities:

1. Product Development (60%) Perform the full scope of trims product development activities, including artwork, pricing, sampling, and quality control. Work closely with corresponding offices and regional production teams on product development projects. Coordinate all trim developments and sampling processes with the Sales team, Tech team, QA team, and Production. Maintain and update development details, status, and progress in computer records/databases. Organize files of physical samples, approvals, and related information associated with specific trim item development. Perform Global ID assignment for approved developed items and manage Global ID master data in SAP and the Master pricelist file. Monitor all processes to ensure they are on schedule. Perform other duties as assigned by direct supervisors.    

2. Customer Service (40%) Assist Customer Service Executives with sales orders and quotations within target timelines. Perform administrative tasks for Customer Service, such as preparing sales contracts for customers and handling sample deliveries. Coordinate with other departments, such as Sales, Warehouse, Logistics, QA, and Supply Planning, to ensure timely delivery of goods to customers. Escalate issues related to customer orders to Managers in a timely manner. Handle customer service phone calls.

• 13th Month Salary and Sales Bonus as well
• 24/7 Health Care Insurance (BAO VIET)
• 15 Annual Leaves
• Working hours: 8:00 - 17:00, Monday - Friday (off Saturday and Sunday). 1 hour lunch break
• Travel and lunch: self-funded